Developing a Volunteer Management Program in Long Term Care
NCCAP approved for 6 contact hours
Program # 00047
Course Requirements : Take the provided pretest; read the book “Developing and Managing a Nursing Home Volunteer Program” by Vicki Parsons and take the provided post test.
You may mail or fax your materials to DH Special Services. Once the materials are received and a passing grade of 70 is determined, your certificate will be mailed to you. If you are in need of the certificate sooner, a copy can be faxed to you and the original mailed.
Course Content:This course will introduce the steps to creating an effective and successful volunteer program within long term care settings. The program will assist the participant in recruiting and managing volunteers as well as specific means to motivate and train volunteers.
Topic areas discussed in the book:
Creating Volunteer Job Descriptions, Volunteer Handbook and Volunteer Record Keeping
Interviewing, Training and Orientation
Special Volunteer Groups – Juniors &Resident Volunteers
Course Content meets NCCAP Body of Knowledge Topic area 13