Quality Assurance for the Activity professional
NCCAP approved 5.5 contact hours
Program # 00027
Course Requirements : Take the provided pretest, read the book “Quality Assurance for Activity Programs” by Richelle Cunninghis, Ed.M., OTR/C and Elizabeth Best-Martin, MS, CTRS, ACC, take the provided post test and complete the self-reflection worksheet.
You may mail or fax your materials to DH Special Services. Once the materials are received and a passing grade is determined, your certificate will be mailed to you. If you are in need of the certificate sooner,
a copy can be faxed to you and the original mailed.
Course Content: The reading and the worksheet will guide the activity professional in understanding the process of quality assurance, setting up an effective quality assurance program for the activity/recreation department and following through in addressing identified concerns. The participant will be introduced to basic terminology related to quality assurance, self assessment and measuring quality.
Topic areas discussed in the text:
Quality Assurance : Legislative Requirements and Terminology
Developing Quality Assurance Programs
Identifying Study Topics
Establishing the Study using Indicators, Criteria and Methodology
Evaluating the Study
Preparing for Survey using QA
Joint Commission and QA
Course Content meets NCCAP Body of Knowledge Topic areas 11, 14, 15, 17, 19, 23 and 24..